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Shipping & Returns

Shipping:

 

Shipping and delivery days are Monday - Friday, with the exception of applicable holidays.  All items are shipped to your curbside.  Curbside Delivery is a few feet past the rear of the delivery truck. For fastest delivery, some products may be shipped to you from separate locations and in separate boxes.  Delivery times may vary, and are usually within 1-4 weeks.

 

Shipping will calculate on the first page of the checkout process.

 

 

Damages:

 

(Freight Shipping)

 

Thoroughly inspect the package and its contents prior to signing for delivery. Please keep in mind that while the outside packaging might appear damaged, the actual contents of your package might have been successfully protected by the cushioning materials inside the container and be perfectly intact. Do not refuse the order based only on an external inspection of the packaging. If the damage is not noted on the shipping documents the manufacturer may not be able to supply you with free replacements. In the event an item is damaged in shipping you must note the damage on the driver’s bill of lading (delivery receipt) and contact us immediately.  Please save all packing materials.   Delay in notifying us or not noting damage on the shipper’s bill of lading (delivery receipt) will result in your item not being covered.  Do not refuse the item.  Please note that if your order is refused, it will generally be viewed as a return and credit will be issued under our return policy. Email us immediately at Claims@aandyfurniture.com with pictures of the damaged item and all packaging materials.

 

(UPS, DHL, FedEx and similar carriers)

 

In the event an item is damaged in shipping you must contact us within 48 hours of receipt of merchandise.  Email us immediately at Claims@aandyfurniture.com with pictures of the damaged item and all packaging materials. Please save your packing materials.  The carrier will contact you to do an inspection of the packing materials and the item.  Discarding of packing materials will result in your claim to be denied.

 

Item Availability:

 

Because some of our items are imported, delays may occur from time to time.  In the event an item is back ordered, we will notify you immediately of an expected delivery date.  If an item is no longer available, you will be given the opportunity to select an alternative item or cancel your order.  

 

Currently we ship only to locations in the Continental United States (the 48 contiguous states).

 

Cancellation Policy:

 

Orders placed on our online store are charged and processed quickly. Once we receive your order, we immediately place your items into production and process the order for shipment from our stock. Cancellations will only be accepted within 24 hours of orders being placed if item has not shipped**.

 

Please note that a 5% processing fee will be charged for all cancellations.

 

**Items that have shipped cannot be cancelled. However, you may take an advantage of our Return Policy.

 

Returns:

 

Returns are gladly accepted on non-custom items for 15 days less shipping & handling and are subject to a 20% restocking fee.  Make sure you keep all of the packing materials that come with your items.  Items must be returned to us undamaged to qualify for a refund.  All mattress/fanation sales are non-returnable.  Contact us at Shipping@aandyfurniture.com and we will give you further instructions on how to process your return. 

 

Defective Merchandise:

 

All claims for defective merchandise must be made within 48 hours.  If the item requires assembly and assembly has been attempted, it will not be covered.  Imperfections and defects are not reasons for returning merchandise and are the dealer’s responsibility to correct.  Replacement parts will be sent at no charge to you.   If the manufacturer determines at their sole discretion that replacement parts will not resolve the trouble, replacement merchandise will be sent at no charge to you.
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Thank you for choosing A & Y Partners LLC, For your shopping needs. We would like to invite you to review our fine collections from the comfort of your own home. If you are looking for Bedroom Furniture we offer from a Twin Bed to a complete Bedroom Set, including Bed, Night Stand, Dresser, Mirror, Armoire, Chest, Vanity Sets, and Lingerie Chest. We offer a wide choice of furniture for your consideration. Choose from Sleight Beds, Platform Beds, Canopy Beds, Wood Beds, Day Beds and Trundle Beds. We also offer Fine Dining Room Collections for your Dinner parties and casually entertaining family and friends at the dinner table is back in style in a big way! And not just at Thanksgiving. A new Dining Table with Side and Arm Chairs, a China Buffet & Hutch and a Curio Cabinet are a fine expression of your taste and style in home interior design. We also offer a wide selection of quality children's furniture from delightful Poster Canopy Bedroom Sets for Princesses to Twin Beds, Bunk Beds and Loft Beds for boisterous boys – will stand the test of kids and time. A Student Desk or Computer Armoire will transform your child's bedroom into a quiet room for school homework. Maybe you’re looking for your Business / Home Office. With a computer with an Internet connection is now an essential part of most homes. A Computer Armoire or a Computer Desk and an Office Chair is an efficient way to get organized and add an attractive piece of furniture to your home. Bar Furniture are you finishing your basement? Bar Furniture is the perfect place to gather friends and family members. With our collection of Bar Tables, Wall Units, Wine Storage and Wine Cabinets you will surely find that perfect combination for your space. Our Leather, Fabric or Micro fiber Furniture includes superb Sectionals, Sofas, Chairs and Love seats. Your Living Room will really come to life! Our large selection of Dinette Sets, Kitchen Bar Stools and Bakers Racks can transform your kitchen into 'favorite room' status. A place you will want to spend more time with your family. There are many decisions to make when furnishing a home theater or media room. We offer a variety of custom home theater seating from options that include straight or curved rows love seats, power reclining, that include cup holders. We have many options to suit your own personal style. View our collection of game tables, game bar tables, 3 in 1 game tables, pub bar and stool sets. Here you will find all the furniture you need to complete your game room. An investment you will reap a lifetime of enjoyment and entertainment.